Shipping policy
Shipping Policy
Thank you for shopping with us!
Processing Time
Orders are typically processed within 2–5 business days before shipment. Processing times may vary during peak seasons or holidays.
Shipping Time
Estimated delivery times depend on your location:
United States: 3–7 business days
Europe: 5–10 business days
International: 10–20 business days
Please note that these are estimates and delivery times may vary due to factors beyond our control.
Shipping Costs
Shipping costs are calculated at checkout based on your location and the shipping method selected.
Delays
We are not responsible for shipping delays caused by carriers, customs, or external factors such as weather or high demand periods.
Customs, Duties & Taxes
International orders may be subject to customs fees, import duties, or taxes. These charges are the responsibility of the customer.
Incorrect Address
Please ensure your shipping address is correct at checkout. We are not responsible for orders shipped to incorrect addresses provided by the customer.
Lost or Damaged Packages
If your order arrives damaged or is lost in transit, please contact us within 7 days of delivery with photos (if applicable), and we will assist you in resolving the issue.
Returns & Defective Items
As our products are made to order, we do not accept returns or exchanges for buyer's remorse, incorrect size selection, or change of mind.
If you receive a defective, damaged, or incorrectly printed item, please contact us within 30 days of receiving your order. Include your order number and clear photos showing the issue. After review, we will provide a replacement or refund at no additional cost if the problem is confirmed to be a manufacturing defect or production error.
Contact Us
If you have any questions about your order, please contact us.